{"id":15844,"date":"2024-08-05T15:42:29","date_gmt":"2024-08-05T15:42:29","guid":{"rendered":"https:\/\/zlataraimperia.rs\/?page_id=15844"},"modified":"2025-03-25T19:41:49","modified_gmt":"2025-03-25T19:41:49","slug":"faqs","status":"publish","type":"page","link":"https:\/\/zlataraimperia.rs\/en\/info-stranice\/faqs\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15844\" class=\"elementor elementor-15844\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f75b2a e-flex e-con-boxed e-con e-parent\" data-id=\"9f75b2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-23931f2 e-flex e-con-boxed e-con e-child\" data-id=\"23931f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ebdf3c elementor-widget elementor-widget-wd_accordion\" data-id=\"5ebdf3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-shadow wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn wd-active\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tKako mogu da napravim narud\u017ebinu?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Naru\u010divanje je jednostavno! Na\u0161a internet prodavnica omogu\u0107ava vam da pregledate proizvode, dodate ih u korpu, a zatim pratite uputstva za checkout proces. Tako\u0111e, mo\u017eete nas kontaktirati direktno radi pomo\u0107i pri narud\u017ebini.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tMogu li vratiti ili zameniti proizvod ako nisam zadovoljan?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Da, prihvatamo vra\u0107anje ili zamenu proizvoda ukliko Vam veli\u010dina ne odgovara ili \u017eelite da zamenite za neki drugi artikal. Zamena se mora izvr\u0161iti u zakonskom roku od 14 dana od dana prijema po\u0161iljke. U tom slu\u010daju tro\u0161kove kurirske slu\u017ebe snosi kupac.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tKoje je vreme isporuke naru\u010denog artikla?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Proizvodi poru\u010deni preko [skraceno_ime_firme] online shop-a bi\u0107e Vam isporu\u010deni putem kurirske slu\u017ebe <u>[naziv_kurirske_sluzbe]<\/u> u roku od 2-5 radnih dana od dana potvr\u0111ene porud\u017ebine. Usled nepredvi\u0111enih okolnosti, mogu\u0107e je ka\u0161njenje prilikom isporu\u010divanja paketa. Detaljne informacije o isporuci mo\u017eete prona\u0107i na stranici sa uslovima dostave ili u potvrdi narud\u017ebine koju \u0107ete primiti putem e-maila.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tDa li je mogu\u0107e odustati od porud\u017ebine?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Naravno. U tom slu\u010daju tro\u0161kove dostave snosi kupac.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"4\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tKoji sve na\u010dini pla\u0107anja postoje u Va\u0161im radnjama?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div>U na\u0161im prodajnim objektima mo\u017eete izvr\u0161iti pla\u0107anje na slede\u0107e na\u010dine:<\/div><ul><li>gotovinski<\/li><li>\u010dekovima gra\u0111ana do 6 ( \u0161est \u00a0mese\u010dnih rata)<\/li><li>svim platnim karticama (Visa, MasterCard,Dina)<\/li><li>kreditnom karticom Banca Intesa i Banke Po\u0161tanske \u0161tedionice do 6 ( \u0161est ) mese\u010dnih rata.<\/li><li>preko administrativne zabrane do 5 mese\u010dnih rata.<\/li><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"5\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tDa li je mogu\u0107a isporuka izvan teritorije Republike Srbije?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Na\u017ealost trenutno takva opcija nije mogu\u0107a.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"6\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tKoje je radno vreme va\u0161ih radnji?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Radno vreme: Ponedeljak-Petak (8:00\u202fAM - 8:00\u202fPM) , Subota (<b>8:00\u202fAM - 2:00\u202fPM<\/b>)<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Kako mogu da napravim narud\u017ebinu? Naru\u010divanje je jednostavno! Na\u0161a internet prodavnica omogu\u0107ava vam da pregledate proizvode, dodate ih u korpu,<\/p>","protected":false},"author":5,"featured_media":0,"parent":15764,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-15844","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zlataraimperia.rs\/en\/wp-json\/wp\/v2\/pages\/15844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zlataraimperia.rs\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zlataraimperia.rs\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zlataraimperia.rs\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/zlataraimperia.rs\/en\/wp-json\/wp\/v2\/comments?post=15844"}],"version-history":[{"count":8,"href":"https:\/\/zlataraimperia.rs\/en\/wp-json\/wp\/v2\/pages\/15844\/revisions"}],"predecessor-version":[{"id":15932,"href":"https:\/\/zlataraimperia.rs\/en\/wp-json\/wp\/v2\/pages\/15844\/revisions\/15932"}],"up":[{"embeddable":true,"href":"https:\/\/zlataraimperia.rs\/en\/wp-json\/wp\/v2\/pages\/15764"}],"wp:attachment":[{"href":"https:\/\/zlataraimperia.rs\/en\/wp-json\/wp\/v2\/media?parent=15844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}